If you’re looking at Diamondback ellipticals then you can expect machines that are durable, smooth, backed by very good warranties, and come with a good range of technological features. However, some users have had run into problems with the company’s customer service.
Sturdy – As Diamondback’s models are well-built, they tend to be very durable, which explains the very good warranties they are backed by. Furthermore, Diamondback have surprisingly managed to design their ellipticals to have a small footprint while still remaining sturdy.
Technological Features – While there may be other manufacturers that offer a few more programs and resistance levels, Diamondback tend to offer the whole package. For example, an LED display with 4 data display windows, allowing you to track detailed feedback information at a glance, in addition to 10+ programs and resistance levels.
Excellent Warranty – Diamondback offer very good warranties on their elliptical trainers, with the standard being a lifetime frame and brake, 5 years parts, 1 year parts and 90 day wear items warranty.
Low Step up – A low step up is beneficial for two reasons. One is that it ensures shorter individuals are able to get on and off the elliptical more easily. The other is that it provides greater stability and safety, as it prevents the machine from rocking from side to side.
Customer Service – Diamondback aren’t known for providing the best customer service in the industry. Fortunately, however, the company have taken steps to improve this department in recent years and it looks as if they have succeeded.
Assembly Process – Assembling Diamondback’s ellipticals can be quite time-consuming and take someone who isn’t very handy up to three hours to fully assemble a machine.
Address: 2575 Pioneer Ave.
Suite 101, Vista, CA 92081
Official Website– www.diamondbackfitness.com